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Service Requests

How to Lodge a Works Request(154 kb)

What is Snap Send Solve? Snap Send Solve Screenshot Snap Send Solve is a free app for your iPhone or Android device that lets you report issues and provide feedback to Council in under 30 seconds.

How Snap Send Solve Works - Snap Send Solve determines your current Council area using your smartphone's GPS location. Once your GPS location has been determined, the server sends back all relevant Council details, including contact information, location, and email contact.

Snap Send Solve allows you to easily capture and report on common issues including litter, damaged roads or footpaths, parking issues, street cleaning, trees, and also provide a general request or general feedback.

What happens when Council receives a report?  Reports are received via email and then registered into our request database to be followed up by staff.

How do I get Snap Send Solve? Click the relevant link below to download Snap Send Solve for your mobile device. 

AppStore  Android

Requests can continue to be lodged by completing the form below, calling Council, or coming into our office.

Customer Request Form

Use this form to lodge an information or works request that will be entered onto Council's Database.

* Mandatory Field

Customer Feedback Form
Your full name*
Your Postal Address*
Your Telephone Number*
Your Email Address

Council will send correspondence to this email address

Location of matter requiring attention

e.g. property address, street name if known or relevant to request

Town relating to the request*
Please provide a brief description of the matter requiring attention*
Does the issue require urgent attention?*

Images or documents relating to the request can be uploaded to provide additional information to Council

If you see this, leave this form field blank.

Send a copy of the submitted form to this email address.

11 Sticht Street
PO Box 63
Queenstown TAS 7467